Retreats and Surveys

Continuous improvement requires comparison with others. It also requires retreats to help legal department members focus on action. Our services cover

	surveying satisfaction with the legal department
	benchmarking structures, compensation and select issues

For further information on customized surveys or retreats, contact Richard Stock at rstock@catalystlegal.com or (416) 367-4447.

Articles on Surveys

"Corporate legal department Surveys"
Lexpert, November/December 2007

The article profiles four surveys of corporate counsel conducted in 2007 in Canada, the US and Australia. All reported significant pre-occupation with the rising cost of legal services and the difficulties with innovation in this area. Fewer than 20% of respondents in a survey of 850 counsel answered the question on noteworthy innovations. It appears that in-sourcing, assigning work to the right people and imposing cost restrictions on firms constitutes the state of the art in cost management. The most pressing issues for corporate counsel are managing a growing workload, attracting and retaining qualified counsel to work in the legal department, and staying on top of the company’s business developments.

"The Strategic Client Survey"
Inside Counsel, February 2000

The survey as a tool to gauge the level of client. A well-planned survey will identify weaknesses in service delivery and help lawyers to better understand client needs. Practical suggestions for obtaining optimum results.