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    LAW FIRMS

 

 

Profitability Improvement

The limited availability of associates and the mobility of partners are driving up the costs of operating law firms. Many market segments cannot absorb the resulting rate increases. Law firms must reconcile the need for greater resources with a traditional hourly billing model, tied to expense structures and delegation practices that need updating.

re-casting rate architectures

re-building leverage

responding to requests for proposals

pricing complex work

developing non-hourly pricing

identifying non-traditional expense reductions

developing work intake and allocation protocols

For further information on Profitability Improvement, contact Richard Stock at rstock@catalystlegal.com (416) 367-4447, extension 1.

Articles on Issues Affecting Profitability

"New Ways to Keep Client Costs Down"
Lexpert, Volume 8, Issue 1, October 2006

There is a measurable difference in the world view of law firms and of law departments when it comes to pin-pointing the sources of friction between them. Corporate and institutional law departments must identify the best configuration of increased volumes, targeted leverage, and expense reduction as a way to reconcile cost reduction in legal fees with increased profitability for law firms. Three case studies suggest that adjustments to law firm business models and to law department buying habits do contribute to mitigating much of the friction in the economic portion of the relationship between law firms and their clients.

"The Psychology of Hourly Rates"
Lexpert, November / December 2005

Workload re-distribution and rigorous workflow management in law firm practice groups will allow hourly rates to de-compress. Up to 30% of work done by many partners could be delegated to junior partners and senior associates. With more than 90% of all legal work billed on an hourly basis, law firms have much work left to do in over-hauling rate structures, work intake and allocation protocols, and in customizing their pricing in relationships and service-sensitive areas of practice.

"Delegation as a Partnership Skill"
Lexpert, September 2005

Effective delegation of legal work by partners is essential to ensure associates become technically proficient. Enough delegation will create a need for partners to secure more work from colleagues and accelerate initiatives to secure more work from clients and prospects.

"A Closer Look - Five Steps to Better Profitability"
National, January / February 2004

Five steps to improve profitability are to: (1) focus on finding out the requirements for the top 25 clients in the firm and the top 5 clients for each partner; (2) quantify and describe the billable work for each category of law and revise work intake and allocation protocols; (3) ensure cash in is 90% of standard rates for an average of 1,600 hours per fee earner; (4) reduce infrastructure and staff costs; and (5) review the rate architecture for the firm.

"The Pricing Puzzle"
National, December 2003

There is elasticity in billing rates across clients in the same reference market. Some clients will gladly pay up to 20% more for the same work done in one firm compared to another. Special relationships between partners and clients will enhance or inhibit pricing increases. The article raises questions to help firms find the right answers.

"We're Busy, But We Could Be Busier"
Lexpert, September, 2002

Looking at trends and averages for activity levels camouflages the systematic problems affecting many law firms across the country. Six problems are presented. Several initiatives are then proposed as a partial antidote: cross-border clients, pursuit of clients in unstable economic sectors, multi-year agreements with select clients, reduced infra-structure costs, and a re-consideration of the business model.

"Choice Determines Direction"
Lexpert, February, 2002

Seven initiatives are available to law firms to change their business model: a critical mass of work from preferred counsel, small and client-specific legal teams, significant delegation by partners, use of qualified paralegals, case plans and budgets, lower production costs, and less reliance on the hourly billing method.

 

 

 

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